Human error is a leading cause of losses in the energy industry. Battelle reduces risks and improves the safety and usability of energy products and processes with a systematic approach to human factors testing and human-centered design. Battelle brings together specialists in industrial design, cognitive science and a host of related science and engineering disciplines to design technologies for the energy industry built with human needs and capabilities in mind.
The need to reduce human error is critical for safety and operations. Battelle’s human factors capabilities help the energy industry enhance human performance to reduce risk and enhance operations.
From focus groups and usability studies to hardware development and process optimization, Battelle offers a comprehensive suite of human factors testing and design services. We condense development timelines and reduce costs and risks by incorporating human-centered design at all stages of development, from initial concept to pre-market evaluation.
Our services include:
- Task/function analysis
- Heuristic evaluation
- Formative and summative/validation testing
- Contextual inquiry/user research
- Statistical analysis
- Human performance assessment
- Process assessment and optimization (including emergency response and control room processes)
- Reduced safety risk
- Improved human performance
- Enhanced operations